This is a repost from another review site called Viewpoints dot com: http://www.viewpoints.com/Wedding-Wire-review-91724
Wedding Wire —
Beware Vendors & Brides of weddingwire.com
This company posted a Fraudulent review of my company. After disputing it with overwheming facts, they still decided to put it back up. All other sites have taken the Fraudulent reviews down and even the BBB has closed the case with no negative impact on my rating, IE, no complaint against us. The person who wrote it didnt even respond back to the BBB as they knew it was not true. Weddingwire.com will not return phone calls and now is ignoring me. I have had to now obtain legal counseI to resolve this matter. I have no problems with truthful criticism as we would take corrective actions if this happens, but this is not the case.
WeddingWire posted a negative review from someone that did not even use my services. I believe it was posted by another photographer in my area who does not want me here. I reported it to WeddingWire and they took down the post, for a while, then added it back claiming that it did not violate their policy. What a load of crap.
ReplyDeleteI feel your pain. I am currently being dealt the same crap by WeddingWire. A bride gave me a 1.9 rating and admits I did not shot her wedding. She reviewed value and quality at 1.0 even though no services were rendered. I did not provide services because she did not sign a contract. There was no contract between us but Wedding Wire states that she provided sufficient proof that there was a business relationship in place. However, they claim their privacy policy prevents them for sharing the document that is clearly a forgery. So, to remove a negative review, one must prove fraud...however, WeddingWire wont allow me to prove that the signature is forged. Otherwise, they are accepting a contract without my signature as proof and either way that is not sufficient to allow a bride negatively rate my business because she is made at me for NOT filming her wedding. Wedding Wire is corrupt business only wanting to get your money.
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