Wednesday, December 28, 2011

Interesting that the BBB does not give the WeddingWire a rating



The Better Business Bureau seems to show alot of complaints for the WeddinWire, but does not give them an F rating and opts for a no rating. Wonder why? Looks like they may be in the middle of some negotiations to get all the complaints removed. I guess they have found a way to use vendor money to pay for a better review after all.

This Business is not BBB accredited

WeddingWire Inc
Additional Locations
Phone: (301) 231-9473 7101 Wisconsin Avenue Ste 1100, Bethesda, MD 20814 http://www.weddingwire.com! BBB Business Review on WeddingWire Inc is being Updated by BBB!

On a scale of A+ to FReason for Rating BBB Ratings System Overview

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
This business has no rating at this time because BBB file information is being reviewed and/or updated.

Additional Locations

THIS LOCATION IS NOT BBB ACCREDITED

4733 Bethesda AvenueSuite 348

Bethesda, MD 20814


THIS LOCATION IS NOT BBB ACCREDITED

7101 Wisconsin Avenue Ste 1100

Bethesda, MD 20814 (301) 231-9473
Additional Phone Numbers
(301) 231-9473(Phone)
(888) 895-6998 (Fax)


Additional Email Addresses
lwang@weddingwire.com

Complaint Detail(s)

10/17/2011

Problems with Product/Service


9/13/2011

Problems with Product/Service


8/30/2011

Problems with Product/Service



7/21/2011

Problems with Product/Service



6/23/2011

Problems with Product/Service



4/29/2011

Problems with Product/Service



3/4/2011

Advertising/Sales Issues



3/4/2011

Problems with Product/Service



10/5/2010

Advertising/Sales Issues



9/16/2010

Problems with Product/Service



9/15/2010

Advertising/Sales Issues



5/25/2010

Problems with Product/Service



4/29/2010

Problems with Product/Service



7/28/2009

Advertising/Sales Issues

Thursday, December 1, 2011

Do not trust WeddingWire.com reviews!!




WeddingWire doind a dis-service for the brides too. This is what happens when there is conflict of interest when receiving money avertisement and supposed non-payed for reviews. WeddingWire is a business based on extortion, FACT:


1.


Member
1,205 posts

Bumble bee

mdarrah 4/4/09 Los Angeles, CA
I found my cake baker on weddingwire.com and he had all good reviews - and now I know why.

I was very excited about working with Renee of Fatty Patty's. My mother and I went for a tasting and she had forgotten we were coming. It wasn't too big a deal since she always keeps some tasting cakes and icings around. They tasted amazing. I had looked at her website and knew she could create just about anything and her price was reasonable. I had brought pictures of a bunch of cakes we liked different aspects of (shape of this one, detailing of that one etc). Not too long after, we booked her. I didn't live local, so I left it to my mother and wedding coordinator to iron out the details. Overall, Renee can bake beautiful tasty cakes, but she does not do well at running a business. Dealing with her became a stressful ordeal. The end result being that there had been 1 picture I had given her just to show the ribbon edge and flowers on it, and she made THAT cake exactly. Ignoring that we had talked about a different shaped cake, and that we REALLY didn't like some of the detailing that was on that cake etc. But here it was - that EXACT cake, wrong shape, wrong detailing and all. But it tasted good and my wedding was fun so I just didn't care. If I had to do it over again, I would have saved everyone some communication stress and not gone with her.



That is the exact review I posted on Weddingwire.com since that's where I found her. She disputed it, got it removed, and sent a NASTY email that has my mother in tears. I found out later that she was nasty to my wedding planner on a few occasions going as far as to say "Maybe you should just go to Publix!" If I had known that, I would have.



If you have a picture of the EXACT cake you want - she can probably do it and it'll taste good. Dealing with her, however, left a terrible taste. And now that WeddingWire.com has pulled the review and seems to have no problem with her mean emails to my mother and wedding planner I have to say I am non-to-impressed with them!

Update!

It continues to get worse. She has futhered the nasty emails to my wedding planner and is now harrassing my photographer! I happen to have become good friends with my photographer so when she called upset, it made me livid.

For all Florida Panahandle / Panama City brides - AVOID Renee of Fatty Patty's!!!

For all brides looking for vendors - do NOT trust the reviews on WeddingWire.com!!




2 years ago




2.


Member
355 posts

Helper bee

jennred782 6/20/09 San Jose, CA
That is wrong that they let a vendor complain about a bad review and then remove it. Also make sure you write a review on other sites like Project Wedding and I think Martha has something but it might be connected to WeddingWire.

Sorry you had such a bad experience.


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2 years ago




3.


Member
2,073 posts

Buzzing bee

Janna19 June 7, 2008 New York
I am having the same problem right now! I posted a less than glowing review about my band, and he is disputing it so it has been temporarily removed and I am getting NO replies from them after I followed up. What is the point of a review service if a vendor has all the bad reviews taken down? If WeddingWire does not address this, I will take down all of my other reviews - which I spent a lot of time writing - as their service seems to be a bit of a farce.


2 years ago




4.


Member
200 posts

Helper bee

Carmen2009 May 30, 2009 Pleasanton, CA
Contact the BBB, they have no right to harrass your other vender and your mom.....just wrong.


2 years ago




5.


Member
1,864 posts

Buzzing bee

mary-alice-me May 24, 2009 Kentucky
I know a lot of us trust online reviews and local boards. I remember reading a post where someone was offering a discount for a positive review. Although I support the vendors having the ability to dispute or answer to negative remarks, it does change a bride's ability to truly evaluate her experience.

I'm sorry you're dealing with this. From what you've written, it sounds like honest feedback and maybe she could consider hiring someone to help her run the business. You did like her cake, after all! I can't imagine any professional reacting to that in such hurtful way to make your mom cry. Goodness.


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2 years ago




6.


Member
2,961 posts

Sugar bee

RoddyBride09 September 5, 2009 Bethlehem, PA
I am sorry that you went and continue to go through this. I had a similar situation in that I ordered some take out boxes for my candy station from an online company. Well the company happened to be a fraud and my product nor my money was ever returned to me by them. So in thinking that I would help other brides-to-be from making the same mistake (since 100s of people made this mistake with this company), I posted a note on the Knot.com blog. One of the posts was deleted while the other just ended up being a bunch of posters making fun of me for my issue and ended up turning the conversation into a sexual one. I was so emotional that I just ended up tearing up and I was at work (of all places)... I have to say that I noticed that their blog is not as friendly as this one. Many people get bullied on that site as I was one of them. Since then, I have no longer posted there. The Wedding Bee is the best of the best, IMHO!!

Anyway, you sound like you handled everything professionally. Just keep spreading the word. Word of mouth is a very powerful thing.


2 years ago




7.


Member
234 posts

Helper bee

Raindrops 10-10-10 San Jose, CA
we have something called yelp here... and i always cross reference reviews from here with everywhere else i see reviews... ^_^ but thanks for the tip!


2 years ago




8.


Bee
918 posts

Busy bee

stiletto September 2009 Chicago
I think this is a great reminder to, when in doubt, ask to speak with other brides who have used the vendor's services. Any vendor - especially a photographer, dj, band, hair stylist, etc - should have brides that you can connect with to find out how it really went working with that vendor. If the vendors hesitates on this point, it might be a sign that their reputation isn't quite as glowing as the review sites make it seem.

So sorry you're having such problems! I agree - go to the BBB and let the take it from there.


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2 years ago




9.


Member
1,205 posts

Bumble bee

mdarrah 4/4/09 Los Angeles, CA
Wow Roddybride! I thought dealing with her was a pain, but at least it wasn't a scam. I feel for ya hun.

I just went back to weddingwire with the updated information and also realized that she's been harassing me directly on there in a forum. Oy - this is ridiculous.


2 years ago




10.


Member
642 posts

Busy bee

lreighard1 8/22/09 Washington, DC
That's terrible! I think you should DEFINETLY contact BBB. I'll make sure not to post my reviews on Wedding Wire. Horrible.


2 years ago




11.


Member
2,961 posts

Sugar bee

RoddyBride09 September 5, 2009 Bethlehem, PA
Thanks mdarrah! It was an honest mistake and I did research too, just not enough apparently. The past is the past. I will never make that mistake again.

Yikes for you though. I hope it all works out for you!


2 years ago




12.


Member
200 posts

Helper bee

Carmen2009 May 30, 2009 Pleasanton, CA
Yelp is awesome!


2 years ago




13.


Member
7,250 posts

Bee Keeper

MrsSl82be October 24, 2009
I second Yelp, I use it mostly for restaurant reviews but you can use it for just about anything


2 years ago




14.


Member
72 posts

Worker bee

ali-o 9-19-09
I wouldn't necessarily trust Yelp. They also remove negative reviews if the establishment happens to be one of their supporters. I've seen it happen: a negative review is there one day, gone the next. Here's an interesting article from a Boston weekly: http://www.weeklydig.com/%5Bcatpath%5D/200903/they-yelp-me-they-yelp-me-not


2 years ago




15.


Hostess
7,632 posts

Bee Keeper

MightySapphire
Wow, I read the thread you posted to and I'm convinced not to use WeddingWire. As said above, ask for references from past clients! If the only client they can give you the number for was married in 2007, they haven't satisfied anyone since! Don't go with them.

I would just ignore her post and move on. Obviously all the other vendors jumped on there just to say they aren't crooks...which tells me they must be crooks. If they refuse to honor your review, I would UNREGISTER!


2 years ago




16.


Member
99 posts

Worker bee

TicaChica June 6, 2009 Los Gatos, CA
I love yelp too, but be advised that yelp has been known to take off bad reviews for business owners who are paid members. My friend wrote a bad review of a restaurant in Monterey and it was gone in 3 days. Vendors and businesses should just leave all reviews if they really think the customer's experience was a fluke then the good reviews will overshadow the bad.


2 years ago




17.


Member
1,205 posts

Bumble bee

mdarrah 4/4/09 Los Angeles, CA
Thank you MightySaphire. I sent one last email to weddingwire and if they refuse to post the review or take some sort of action, I am going to unregister. Its absolutely ridiculous.

As far as asking for past clients to speak to, I thought that reading the reviews would be a better way of doing that because if I asked HER for names to contact, I think she would only give the names of brides that were happy. In my thought process, the reviews would be a better way of doing this... a la Trip advisor type of thing. But since that requires that good AND bad reviews get posted - i was wrong!

I posted an idea that for a low-key fair was for brides to private message contact brides who worked with vendors here on weddingbee.

http://ideas.weddingbee.com/topic/vendor-list-for-pm-reviews

What do yall think?


2 years ago




18.


Member
1,205 posts

Bumble bee

mdarrah 4/4/09 Los Angeles, CA
Well, I have officially unregistered from weddingwire. You know what their helpful advice was when I explained the unprofessional drama that had insued? They told me I should have been annonymous in my review. Very helpful - thanks.


2 years ago




19.


Member
3 posts

Wannabee

poshplanning
I very sorry that your experience with your baker was so unpleasant. I just wanted to let you know that I am a wedding coordinator. I actually have a listing on weddingwire. I'm only posting to say all the vendors on weddingwire aren't horrible. I am a very professional, knowledgable and ethical vendor, as many are. It is a shame that all of us that work very hard to make our brides and grooms' day flawless are lumped in critiscism with those vendors that don't. Again, really sorry and I hope you are successful with the outcome. I thought the following things may help someone out.

A couple of things to remember

1. Professionals have no problem putting it in writing. If something seems to good to be true it probably is. Make the vendor put it in writing so that you have a legal leg to stand on ...if it goes that far.

2. Don't be afraid to ask for phone numbers of previous clients so that you can contact them on your own. Most of my clients give permission at the time we sign a contract. They sign a waiver and I am allowed to give email and or phone number. This allows potential clients to talk to previous clients without any interference from me.

3.Don't be afraid to say no. It is your day...saying no to someone that you are paying is more than absolutely acceptable. Remember who the boss is.

4. Give yourself an oppurtunity to get a demonstration, ie. the bakers I work with make the bride and groom a small replica of their cake (at least 1 layer with buttercream/fondant/sugar flowers/textural elements/color or whatever) so that the client knows the vendor can fulfill their obligation. I only work with vendors who will go the extra mile to make the bride and groom comfortable with their chose of vendor. If they won't go the extra mile for you then they didn't do it with the clients before you. And that is a promise.

5.If all else fails - Report, Report, Report. BBB, Chamber of Commerce,any organizations the vendor is affiliated with- examples like ABC- association of bridal consultants,NACE- national association of catering executives. Tattle ...if it effects their business then you are getting results. Results that will make it easier for the next bride and groom. Remember you are their bread and butter.

Again, sorry that you were so inconvenienced and harrassed by someone who was supposed to be a professional. Hope this helps everyone. Thanks for reporting the bad apples. Hope it will make it better for the remaining ones of us who try so hard.

Good luck ladies.


2 years ago




20.


Member
2,073 posts

Buzzing bee

Janna19 June 7, 2008 New York
I am waiting too, and will remove all my reviews from WW if they don't take action on my disputed review soon. I provided them the proof they asked for a week ago, but somehow my review is still in dispute - and the person who asked for the information is completely unresponsive. I don't want to support a place that isn't balanced, doesn't respond when I am creating content for them (ie writing reviews) - although it would be a shame to take the other positive reviews off.


2 years ago




21.


Member
1,205 posts

Bumble bee

mdarrah 4/4/09 Los Angeles, CA
Janna - I share your feeling. The cake baker was the only negative review I had, but they've all been pulled because the only way I could get away from the horrid cake baker was to have them delete my entire account. I kept thinking they would read the emails I had forwarded and my pointing out the EXTREME unprofessionalism that they would at least responed with some sort of help. Turns out, notsomuch. They never said a thing other than "your disputed review is under consideration."

And PoshPlanning - I am not saying in any way shape or form that all teh vendors on WW are bad. I think WW has a terrible review system, and that this particular cake baker has been terrible and everyone should avoid them.


2 years ago




22.


Member
1,205 posts

Bumble bee

mdarrah 4/4/09 Los Angeles, CA
Well - after a few more failed email attempts to have weddingwire do SOMETHING or even acknowledge that she is being unprofessional to the extreme, I gave up. I have deleted my entire weddingwire account, which is sad since I had posted rave reviews for some of my other vendors and now those are gone too.


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2 years ago




23.


Member
2,073 posts

Buzzing bee

Janna19 June 7, 2008 New York
Same here- their customer service is completely unresponsive and my vendor review continues to be disputed. I also made one last effort and will review my reviews soon.

Mdarrah -I agree with your characterization of Weddingwire - they are unprofessional, which means someone somewhere will find a way to successfully handle reviews, if its not them. We in their community are providing them free content, and getting treated poorly, so I don't want to support their business any longer. Maybe Weddingbee will create the best vendor review community!!!


2 years ago




24.


Member
11 posts

Newbee

greeneyegurl 06-19-10 Northern California
I absolutely do not trust Wedding Wire! A florist I am considering has some very bad reviews on yelp.com--the only two good reviews this company had was from 2 people who were obviously friends of the florist...as they only reviewed this one company in over a year. All of the rest of the reviews were bad. I go to weddingwire.com and low and behold, all this florist has is 5 stars! I'm staying away!


1 year ago




25.


Member
508 posts

Busy bee

MissACS March!
FI contacted Renee of Fatty Patty's and presented some basic questions about product and services. He had no idea about the weddingwire review problem.

She responded to our email inquiry and even then, I felt like she was giving us attitude. We scheduled tastings with three other bakers instead.

I only like weddingwire as a basic directory of contacts. I then go research people on yelp or other searches via Google.


1 year ago




26.


Member
2,440 posts

Buzzing bee

MissHelen November 20, 2010 California
I'm the same way...I use WW to see who's out there, and then I look them up in several other places. My venue has 5 stars everywhere, so I know they're awesome!


1 year ago




27.


Hostess
5,756 posts

Bee Keeper

His Barista September 4, 2010 Spokane, WA
This is good to know! = ( No wedding Wire for me!


1 year ago




28.


Member
687 posts

Busy bee

2010bride2bee September 2010
I swear there is someone else on the forum that jsut had a problem after they posted a review on wedding wire. They also got a nasty phone call from the vendor they left it about.

Anyone know if projectwedding reviews are safe to go by?


1 year ago




29.


Member
1,393 posts

Bumble bee

Gilneas October 10, 2010 NJ
There are times when vendors dispute stuff on WeddingWire, but I've also seen bad reviews left up. I think it depends on how adamant the vendor is about it - this vendor sounds like she was a really big pain, and WW probably didn't want to deal with it.

That being said, I've found a few of my vendors through WeddingWire, and I'm super happy with my experience so far. I don't think we need to discredit the entire site based on the fact that they may remove very negative reviews... it is slightly unfair, but it's still a good resource.


1 year ago




30.


Member
622 posts

Busy bee

starcharades December 31, 2011 Philadelphia
Wow. I can't believe she keeps contacting your family and other vendors. She should just drop it and give up and accept the fact that she is unprofessional. Also posting it here was a great idea! Think about how many brides check out weddingbee...she will loose business because of your post. So just because she managed to silence your weddingwire review does not mean she can silence your voice entirely.


1 year ago




31.


Bee
1,377 posts

Bumble bee

guineapig May 2010 Baltimore/Stevensville, MD
Oh this makes me very sad to hear - I know that review sites can't be completely unbiased, there's always someone who has to make money, but I always hope that people are putting the truth out there. I rely fairly heavily on reviews and made a few vendor choices with WeddingWire reviews in mind, but luckily they have all been very professional and came well reviewed elsewhere as well. I understand that WeddingWire has to moderate reviews, but if you have provided proof, they should allow negative reviews to stand!


1 year ago




32.


Member
557 posts

Busy bee

JoonBee 06/2010
Ah, I didn't know vendors can dispute reviews and reviews can be removed. It's good to know. I have been thinking about writing a negative review about a vendor but I guess I won't do that on WeddingWire. Another thing about reviews is that I noticed at least once that the reviews (on weddingwire, at least, but I guess it can happen anywhere else, too) can be fake. The review seemed to be written by the vendors themselves, or they had someone else write them. I have learned to take the reviews with a grain of salt and try to get opinions elsewhere, such as brides.




1 year ago




33.



2 posts

Wannabee

destinationweddingknowitall March 2, 2014 Caribbean
HERE IS MY STORY FROM ANOTHER POINT OF VIEW...

I AM A WEDDING PLANNER WHO KNOWS WAY TO MUCH ABOUT COMPUTERS... I USED TO WORK FOR ANOTHER WEDDING PLANNER.. I POSTED MY BUSINESS ON WEDDING WIRE... AND I GOT A REVIEW... I HAD NOT EVEN HAD MY FIRST WEDDING... THIS WAS ABOUT TWO YEARS AGO... IT WAS MY EX BOSS TRYING TO DO ME HARM... WEDDING WIRE TOOK IT DOWN AND I WAS GLAD BECAUSE I HADNT EVEN HAD TIME TO SCREW UP...



IM HAPPY NOW BECAUSE I HAVE A 5.0 AND ITS ALL REAL INFO!! I HAVE HAD BRIDES AND GROOMS POST REVIEWS EVERYWHERE...


1 year ago




34.


Member
1,337 posts

Bumble bee

Selene221 October 31, 2012
From what I have seen, projectwedding.com has the most honest reviews and they don't remove bad reviews. I agree that I wouldn't trust a business or corporation that condones harassment on the vendor's part. Definitely report them to the BBB.


1 year ago




35.


Member
137 posts

Blushing bee

lifeinshutterclicks August 10, 2009 San Francisco, CA
I am also a wedding wire vendor and i always ask my clients to put a review on yelp too as I cant remove it. I agree with most posts that you should also do your own research.


1 year ago




36.


Member
2,016 posts

Buzzing bee

Lees4308 March 13, 2010 Panama City Beach, FL.
Oh my goodness! That's exactly who I'm getting my cake from! I've had a few girls get their cakes from there & while one of the girls cakes was wrong, she's had many successful cakes as well. But, I can completely understand her doing everything you said she did! That's just horrible!! I did give her a picture that she's going to duplicate, so hopefully that'll be good. And, we're alse kind of "making" our own design on our cake...so I pray that turns out right!! I'm so sorry this happened!


1 year ago




37.


Member
1,401 posts

Bumble bee

Miss Pinot Grigio March 21, 2009 Indianapolis, IN
That is so disheartening to hear! I have always put a lot of trust into WeddingWire. I hope they don't make it a habit to remove bad reviews, otherwise how are they really helping brides out?


1 year ago




38.


Member
375 posts

Helper bee

Circus Peanut October 9, 2010
Not ok on WeddingWire's part! Although my guess is it's a liability thing. My dad has his own business and I know he's told me that if a former employee asks you for a reference, even if they were horrible, you never write a bad reference on paper because they can turn around and sue YOU!

To some degree I understand - you could have competing businesses or the occasional crank ruin someone's good name online unfairly. On the other hand - what is the point of even having reviews if you only print positives! From what you said yours was about a very specific issue, it's not like you sent an expletive-ridden rambling complaint! At some point they need to use good judgement about this stuff.

You can always try Yelp, Yahoo Local, Project Wedding, etc.! If it helps, I Google "Fatty Patty's Florida Reviews" and this very thread pops up on the first page!


1 year ago




39.


Member
1,651 posts

Bumble bee

AzinAugust August 2010 Sedona, AZ
Wow that's shocking, I really trusted Wedding Wire. Ugh, I hate when they give you skewed results. I trust google and yelp more. That's how I found my bridal dress shop- because the one with the good review on WeddingWire STUNK, but the one with good reviews on google- rocked.

I wish WW would get their act together!!


1 year ago




40.


Member
2 posts

Wannabee

maureen318 January 1, 2011 Oregon/Colorado/California
I'm a wedding vendor on Wedding Wire and I must admit, I'm surprised by this information. I've never had a negative review posted, but I've seen other vendors who have and so I didn't think it was possible to remove one (unless it was fraudulent of course).

I find it disturbing that a vendor can simply remove a review that is not to their liking. It undermines the intergrity of the review process. Now we have a bunch of brides (all of you) who no longer trust Wedding Wire reviews to give you accurate information. It's a shame.

I think I will write to my Wedding Wire ad rep and see what they say about this. I will report back. Believe me--those vendors who provide topnotch service WANT you to have a place where your reviews--both good and bad--can be heard!


Maureen Thomson


1 year ago


41.


Member
4 posts

Wannabee

Ssaun May 30, 2010 Washington, DC



The review I posted on wedding wire for the dj that serviced my wedding reception:
We cannot say enough about his guy! He wooed us on the first meeting—charisma u the ying yang.


We had no dout that after food, the music/dancing was goin to be the highlight of our reception. We contracted with this guy through Absolute Entertainment. We had not budgeted for the exorbitant fee he initially asked for, so we were going to choose another dj, but he worked within our budget. We were still over budget but we were loving him and thought he was worth it. Two months prior to our wedding he left AE under not-so-amicable terms. We didn't care what had happened, we still stood by Jason, because we thought he had our number as far as music went. Huge mistake.

On our second and last meeting (on a Saturday morning, at his house/home office, for convenience) things went south. We waited for him at least 20 minutes so he could roll out of bed while we were entertained by his pets. After this meeting we got a feeling he might not deliver. When we suggested he visit the venue (that he'd never been to) he refused because it was too far. What vendor does that? We gave him a long list of must play songs, which he pretty much ignored He only played about 6 of them. The music he played was poorly put together. My heart prunes as I think back on that part of the evening. He's definitely not mic shy, as his endorsement by D Bryant Photography states. He used the mic for comments that our guests did not need to hear.

We could go on and on about how disappointed we were/still are. This guy turned out to be a farce, lazy, unprofessional and tactless. We would've done better using an iPod.






That is the review I posted on Wedding Wire for JASON CANAAN. He, not only, called the very next day to argue with my husband about it. He even offered to return gratuities if we took down the review. We didn't take it down and so he disputed it, as he had threatened to do. I guess that's what he does in order to maintain his 5.0 rating.


Wedding Wire conducted their investigation—to follow protocol I guess. I submitted proof and the review was still removed without any feedback on the result of the investigation after I submitted the proof they requested.

Since Jason left Absolute Entertainment (the company through which we signed a contract with him) he hides behind the name of a new company, Quality Entertainment, which varies as Jason Canaan and Quality Entertainment. So even though he single handedly did the music arrangements for our reception he wants us to put the review on Absolute Entertainment's page.
















1 year ago




42.


Member
28 posts

Newbee

AngieLP March 26, 2011
Girls, I hope you realize that WW/WB/PW are all in the same. So, whatever reviews you see on WW are the same on all three sites.



Is there something i'm missing?


1 year ago




43.


Member
148 posts

Blushing bee

CantWaitToBeWed
thank you for letting us know! i read wedding wire ALL the time...so that meant a lot to me! i can't believe they do that!

sorry you had to deal with such a nasty baker! :(


1 year ago




44.


Member
4 posts

Wannabee

Ssaun May 30, 2010 Washington, DC
AngieLP is right. Be aware that the new Vendors tab, here on Wedding Bee, is powered by Wedding Wire. Wedding Bee partnered with Wedding Wire early this year--just found out last week.


1 year ago




45.


Member
175 posts

Blushing bee

atomic not sure yet atlanta
Just thought id point out that Wedding Wire, Project Wedding, Martha Stewart Weddings and YES, Weddingbee are all affiliated with each other. So if you are not trusting the listings on Wedding Wire, you are also not trusting the listings here on Weddingbee since they are Exactly the same.

just saying.


1 year ago




46.


Member
7,439 posts

Bee Keeper

bells June 26, 2011
wow.. well i shall not be trusting wedding wire then.. or many other online reviews. its very upsetting that they do this because then it defeats the whole point of the review process. They just care about making the vendors happy I guess. Which is a darn shame


1 year ago




47.


Member
445 posts

Helper bee

sgarrison2 August 14, 2010 Nashville, TN
I had the exact thing happen to us! I'm a little late on this thread, but was searching for something to post on. And most recently, I posted the same review on here as a comment (not a review) and the vendor flagged my username for spam. WeddingBee removed the post. Clearly you can tell I'm not a spammer, since I've posted on here since 2008!

So where can brides write an honest, but negative review. Not everyone has 100% positive experiences with vendors, and it's important to showcase reviews from all spectrums. Obviously a vendor will dispute a negative review- but do you know the real way to make them dissapear? Don't act in a way that will cause a negative review to be written!

Has anybody else had this happen? I'm curious if @AMIKES120 review ever was re-posted!


1 year ago




48.



7,521 posts

Bee Keeper

Miss Tattoo September 15, 2012 Pittsburgh, PA
So weddingbee removes bad reviews too!?


1 year ago




49.



1,270 posts

Bumble bee

luckyprincess New Jersey
I'm trying to find this out too since I'm trying to look for a site with trusted reviews.


1 year ago




50.


Member
445 posts

Helper bee

sgarrison2 August 14, 2010 Nashville, TN
WeddingBee reviews are linked from the WeddingWire database. My review that I posted on WB, was left as a new thread in the beehive board. And that was taken off as well, since it was claimed as "spam" from the vendor it was about. Surprised?


1 year ago




51.



7,521 posts

Bee Keeper

Miss Tattoo September 15, 2012 Pittsburgh, PA
That is shady shit right there.


1 year ago




52.


Member
1,405 posts

Bumble bee

missfireslayer September 24, 2010 Northern Colorado
@Miss Tattoo: That is shady shit right there.

LMAO you kill me!


1 year ago




53.



1,270 posts

Bumble bee

luckyprincess New Jersey
@Miss Tattoo:

right? Not cool!


1 year ago




54.


Member
863 posts

Busy bee

Lovespearls June 13, 2010 New York & DC & Austin
AGREED Wedding Wire does NOT properly monitor the reviews on there. I had a vendor ROYALLY screw me over (to the tune of almost sueing me for $1,200 for returning rented goods ONE DAY late) and I went back on to look at the reviews again. Turns out about 80% of the positive reviews of that vendor were the exact same language just changed a smidge and posted by "different" people. Ohmygoodness I was so mad. If you considering a vendor have them give you real references to contact.


1 year ago




55.


Member
2,842 posts

Sugar bee

stephanie63087 May 14, 2011 Fort Wayne, Indiana
wow i had no idea!!! ugh... how can they even do that! its not fair to us as the consumer! lets go on strike! lol


1 year ago




56.


Member
445 posts

Helper bee

sgarrison2 August 14, 2010 Nashville, TN
We just received notice that our review will be re-posted on Dec 1


1 year ago




57.


Member
1,130 posts

Bumble bee

Melini April 2, 2011 Northern CA
Did any of you who had your reviews disputed ever get them reinstated?


6 months ago




58.


Member
445 posts

Helper bee

sgarrison2 August 14, 2010 Nashville, TN
My review was reinstated, but only after I faxed a stack of documents to back up my claim. I just thought it was kind of rude that I had to show so much info and the vendor was able to just click and render my whole claim fake. What issue are you dealing with?


6 months ago




59.


Member
1,130 posts

Bumble bee

Melini April 2, 2011 Northern CA
@sgarrison2: Similar. My review for All Night Long Entertainment (not Southern) had good and bad feedback. It was mediocre. Which, of course, isn't what any of us are hoping for in a wedding vendor, but still...if I was just looking to do a smear job, I was being pretty subtle. The thing that I appreciated most about them was how nice and responsive they were during booking and planning. This kind of shoots my high opinion of them as people all to hell.

I am waiting to see how quickly and in what way weddingwire resolves this before I go totally bonkers, but I'm pretty resolute to try to get the word out to future out of town Googlers.

They were on the preferred vendor list at my reception venue, so I'll be letting them know too.


6 months ago




60.


Member
169 posts

Blushing bee

cherylstar7 October 6, 2011 Myrtle Beach, SC
just wanted to bump this after my review of a charleston makeup artist was removed. brides don't trust the reviews here or on weddingwire!


1 month ago




61.


Member
1 posts

Wannabee

sunkisthappy August 10, 2011 Sarasota
My rating was recently taken down from wedding wire. Unfortunately, weddingbee and the Knot are both run by wedding wire. I'll try posting my review here - it's worth a try.


1 week ago

Thursday, November 17, 2011

Some of our comments about the WeddingWire

Here are some comments we are getting about the WeddingWire. Please note that these comments are from "Anonymous" businesses. We do not want the Gestapo known as the Wedding Wire to do more harm than they have already done to these small businesses.


Anonymous said...
WeddingWire posted a negative review from someone that did not even use my services. I believe it was posted by another photographer in my area who does not want me here. I reported it to WeddingWire and they took down the post, for a while, then added it back claiming that it did not violate their policy. What a load of crap.

October 9, 2011 3:49 PM


Anonymous said...
I feel your pain. I am currently being dealt the same crap by WeddingWire. A bride gave me a 1.9 rating and admits I did not shot her wedding. She reviewed value and quality at 1.0 even though no services were rendered. I did not provide services because she did not sign a contract. There was no contract between us but Wedding Wire states that she provided sufficient proof that there was a business relationship in place. However, they claim their privacy policy prevents them for sharing the document that is clearly a forgery. So, to remove a negative review, one must prove fraud...however, WeddingWire wont allow me to prove that the signature is forged. Otherwise, they are accepting a contract without my signature as proof and either way that is not sufficient to allow a bride negatively rate my business because she is made at me for NOT filming her wedding. Wedding Wire is corrupt business only wanting to get your money.

November 9, 2011 11:06 AM


Anonymous said...
I agree! Wedding Wire has ruined my business by allowing a bogus review to stay on their site! I contacted them explaining my side of the situation, and they still refused to remove it. Then when I posted a response, they removed MY response!!! They told me that if I wanted it removed, I should pay for advertising.

November 13, 2011 6:20 AM

Friday, October 14, 2011

BEWARE of WEDDINGWIRE (class action lawsuit)


BEWARE of WEDDINGWIRE (class action lawsuit) Weddingwire Complaint

Weddingwire lies to brides and defames several hundred very reputable businesses. Wedding wire uses blackmail to get vendors to pay them. If you do not pay them to be on their site they break all of the laws and try to force you to advertise with them and they do everything they can to hurt your business. Weddingwire has a less than desirable rating with the BBB Better business bureau. 10 complaints and 7 filed in the last 12 months alone. http://www.bbb.org/washington-dc-eastern-pa/business-reviews/wedding-consultants/weddingwire-inc-in-bethesda-md-235980765/

Beware of Weddingwire! It is not a site to believe when all of the reviews are either fake or competitive business owners posing as a bride to knock out the competition. f44a74
 
1. Written by WEDDINGWIRE BOGUS REVIEWS on September 12, 2011

Weddingwire.com definitely not honest about their reviews. my clients wrote 2x of good reviews, I've got an email said I've got the reviews, It was there.

the next day, the reviews is gone.



sucks
 
2. Written by BRIDES/VENDORS BEWARE of WEDD on August 13, 2011

I too have had a very bad experience with weddingwire.com It seems that they are having their very own negative reviews removed. Hmmm what is weddingwire hiding?? The BEST advice that I could give any bride/vendor to be would be to STAY AWAY from ALL review boards! They are time wasters and places for bullies! The best wedding planning comes from your local bridal shows! You can see vendors face to face and you don't have to have with all of the drama. Who needs drama when planning your wedding!!!
 
5. Written by BRIDES DO NOT USE WEDDINGWIRE on July 27, 2011

BRIDES DO NOT USE OR TRUST WEDDINGWIRE TO CHOOSE YOUR VENDORS.
 
7. Written by BRIDES BEWARE of WEDDINGWIRE.C on July 17, 2011

From my personal experience Weddingwire.com definitely bullies small business owners into trying to get them to advertise. Weddingwire.com is notorious for this practice. They have tried it with me on several occasions and several of my colleagues. Weddingwire is always putting wrong reviews on their review site and even several libelous ones. It is a Weddingwire.com practice that needs to be put to sleep!!

WeddingWire sucks for Vendors

This is a repost from the Pissed Consumer at http://weddingwire.pissedconsumer.com/weddingwire-sucks-for-vendors-20110627245609.html . I am reposting this get those businesses that were harmed by the WeddingWire to vent here. The more we vent the faster WeddingWire will get the idea that they are a hateful toward bridal vendors and a scurge to the internet.

WeddingWire sucks for Vendors Weddingwire Complaint by Dumbledoor

When I first saw Weddingwire, I thought the site was really good. Lots of diverse vendors and seemingly lots of diverse customers, so I signed up. I went for the 80 a month package, thinking if I don't like it I'll cancel it. So a week goes by, nothing happens. A month goes by, nothing happens, so I start to look around. Signed up for a free account on WeDJ and got lots of leads instantly. After that, I decided to cancel Weddingwire". I send the generic email a request to cancel my account, but WAIT, I CAN'T DO THAT:. Apparently I signed up for a annual contract, where NOWHERE does it say that when I signed up, so now they want almost a grand from me'. The rep kept trying to tell me that maybe it's me, in that I should get more reviews and change my logo to get more attention? As some would say NO SHE DIDN'T'.

The site is geared towards vendors that have been there for ages and pay the biggest annual rates|. They highlight those vendors and throw the other ones to the 15th page, even if the paying ones are in a different state! I did a search on my own listing for the city that I lived in,. My payment guaranteed I'd be on the first page, but NO I was on the 11th page, with people in 2 states away on closer pages,. In conclusion, if you're a wedding vendor WEDDINGWIRE IS A RIPOFF.. If you're getting married, you'll find much better vendors on other sites like WeDJ, Decidio, and even Craigslist. f4441f


1. Written by RB1974 on September 17, 2011
I had the same problem with Wedding Wire, I had my profile removed but they will not remove the reviews, plus know I can not even defend my company by replying to negative feed back. Many customers use this site to force their vendors to do what they want. Period! You give me a refund or !!!! They do not care about company policy they get away with murder. Wedding Wire should be sued to review all there reviews....I advise all wedding businesses to stay clear from them...if you have account with them cancel it is hurting your business overall.
2. Written by Sue Weddingwire!!! on July 15, 2011

Sue Weddingwire!!
 
3. Written by anon on July 14, 2011

Weddingwire hurt my business by refusing to remove a defamatory review from my profile. I have lost business this year and weddingwire is to blame!

DO NOT open a vendor profile on weddingwire.com because they will NOT remove the profile even after you delete your profile.



It's almost like they want you to look bad!!



I feel it's because I am not a paying vendor!

Sunday, October 9, 2011

Beware Vendors & Brides of WeddingWire.com



This is a repost from another review site called Viewpoints dot com:  http://www.viewpoints.com/Wedding-Wire-review-91724

Wedding Wire
Beware Vendors & Brides of weddingwire.com

This company posted a Fraudulent review of my company. After disputing it with overwheming facts, they still decided to put it back up. All other sites have taken the Fraudulent reviews down and even the BBB has closed the case with no negative impact on my rating, IE, no complaint against us. The person who wrote it didnt even respond back to the BBB as they knew it was not true. Weddingwire.com will not return phone calls and now is ignoring me. I have had to now obtain legal counseI to resolve this matter. I have no problems with truthful criticism as we would take corrective actions if this happens, but this is not the case.

Wednesday, October 5, 2011

Welcome to the Wedding Wire Scam Blog


Welcome to the Wedding Wire Scam blog. This blog is intended for all the small businesses that have been wronged by the Wedding Wire's review practices. I invite all bridal vendors to post their issues with the Wedding Wire or any of its affiliates, ie. Brides Magazine, Conde Nast, Martha Stewart Weddings, Best City Weddings, BridalBuds, BridalAces, Wedding Registry, Project Wedding, or any of the others not mentioned here.
On http://www.crunchbase.com/company/wedding-wire a review of the Wedding Wire company is below:

  • Based on our personal experience and the consistent complaints from other engaged couples and vendors alike, the WeddingWire team became aware of a remarkable inefficiency in today’s wedding market. With engaged couples continually struggling to find the vendor that best suits their needs and vendors constantly searching for new ways to expand their businesses, WeddingWire set out to solve this persistent disconnect and provide both parties with simple, yet productive, channels to interact.
  • For engaged couples, WeddingWire’s unrivaled planning efficiencies are a tremendous value, saving time and money, and online social networking satisfies an emotional need to connect with other couples also planning their big days. WeddingWire offers best-in-breed, online search, project planning, and community tools for assisting with the wedding planning process.
  • For wedding vendors, WeddingWire enables business owners to market themselves over the Internet for no cost and guaranteed ROI, and creates the only market opportunity that gives vendors control over their budget, service reviews, lead generation and performance.
Wedding Wire fails the small bridal business owner on many issues. Wedding Wire allows for unverified reviews on vendors without a check or balance to the validity. There is no "opt out" for any bridal vendor to be excluded from the effects of Wedding Wire. An account can be closed with the Wedding Wire, but the reviews will stay up on their site. A basic Google search on a vendor will show the results. Paid for advertisers on the Wedding Wire get "preferred treatment". Finally, there is no way to review the Wedding Wire, except going through the Better Business Bureau or here.
I invite any bridal or wedding vendors to post any negative issues you may have had with the Wedding Wire company and how it affected your business. I know first hand a few small businesses that have been put out of business due to a direct relation of Wedding Wire's poor review process. You are free to post anonymous reviews as I do not want to see a direct action taken by Wedding Wire against another small business. As a small business owner, I as you do your best to delivery the best service possible to your customers and there is nothing more hateful than an upset bride. As we have seen, a happy bride tells a few select friend about her experience, but an angry bride will blast the entire Internet. This is typically an unjust response to an issue typical of bride not getting her way or something she wanted for free. Big companies can take hateful reviews on the chin, but as a small business you really can. The Wedding Wire needs to be shut down as with all review sites on the web. It is one thing to review a product, but something is just evil about ripping into a service company.

Finally, I ask, PLEASE DO NOT PAY FOR ADVERTISING TO THE WEDDING WIRE. Giving them your hard earned money is just feeding the machine. I also feel this way about other review sites and especially the Better Business Bureau, aka the BBB.
Thank you for your time and your reviews are appreciated.